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How rebate99 Handles Your Personal Data

This privacy policy explains what data rebate99 collects from your account — from registration details and transaction logs to the mobile wallet identifiers attached to your bKash, Nagad and Rocket deposits — along with how we use that data, who we share it with…

Data you controlbKash, Nagad, Rocket payment dataBangladesh-eligible accessClear retention termsAccount data requests
rebate99 How rebate99 Handles Your Personal Data
DATA SECURITY STEPS

Our Approach to Data Security and Retention

Protecting your account data is how we operate, not an afterthought. When you log in via bKash on mobile or check your history on desktop, the connection uses SSL encryption. We do not hand your data to advertisers or unrelated third parties. The cookies we use fall into two categories — session-essential and optional analytics; only session cookies run by default. Optional ones you can manage in your browser without affecting your account access or payment functions.

Data Encryption

Account records, login sessions and payment data from bKash, Nagad or Rocket transactions all travel over encrypted SSL connections. We do not expose that data to unrelated third parties.

Cookie Control

We use essential session cookies and optional analytics cookies. You can turn analytics cookies off in your browser without losing access to your account or any payment functions.

Data Retention

We retain transaction records and account data only as long as required for verification and applicable legal obligations. After that period, data is deleted or anonymised in line with local rules.

Access and Correction

You can request to see or correct the data we hold on your account. Contact us through live chat or email, and we respond within the timeframe required for your eligible region.

REACH OUR TEAM

Contact Us About Your Privacy

For any privacy-related request — whether that is checking what we store, correcting a detail, or asking us to remove your data — our support team is the right first step. You do not need a separate privacy form. One message with your registered account name and the mobile number tied to your bKash, Nagad or Rocket wallet is enough. Flag clearly that it is a data or privacy matter so we can route it to the right person.

Live Chat Open the chat window from any page on our site. Share your account name and mobile wallet number, tell us it is a privacy request, and we will pull up your records and assist.
Email Contact Send your data access or deletion request by email, including your registered name and the mobile number linked to your bKash, Nagad or Rocket account so we can locate your records.
Account Settings Some updates — like your linked wallet number or contact email — can be made directly inside account settings. For data deletion or full access requests, reach out through chat or email.

Your Privacy Questions Answered

These are the data and privacy questions that come up most often from accounts in Bangladesh. If your specific situation is not covered below, our support team handles privacy requests directly — just flag it as a data query when you get in touch. What applies to your account depends on your local law and eligible region, so we aim to be clear about which rules we follow rather than making broad claims that may not reflect your actual situation.

We collect your name, contact details and the mobile wallet information linked to your bKash, Nagad or Rocket transactions. Account activity logs are also kept for transaction verification and dispute resolution.

We share data only with payment processors — those handling bKash, Nagad or Rocket transactions — strictly to complete your payments. No marketing partner receives your personal data without your consent.

Contact our support team via live chat or email with your account name and registered mobile number. We will confirm what data we hold and outline the options available in your eligible region.

You can request deletion through support. Whether we can fulfil it fully depends on retention obligations under your local law and eligible region. We will explain clearly what applies to your account.

We use essential cookies to keep your session active and optional analytics cookies to understand usage patterns. You can turn off analytics cookies in your browser settings without affecting your account access.

Your bKash or Nagad deposit details are passed to the relevant payment processor to verify and complete the transaction. We store a transaction reference in your account history, not your full wallet credentials.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.