Reference

What You Agree to When You Use rebate99

These terms set out the rules that apply to your account — how you open it, how you fund it via bKash, Nagad or Rocket, and what both of us are responsible for.

Applies to all account activitybKash, Nagad, Rocket wallet rules includedEligibility depends on local lawUpdates notified via accountContact support for any dispute
rebate99 What You Agree to When You Use rebate99
TERMS CONTACT

How to Reach Us About These Terms

If something in these terms raises a question about your account, your wallet verification, or a transaction you do not recognise, contact us directly. Do not wait for a problem to escalate — our team can check your account status, clarify a rebate condition, or walk through the wallet-matching process with you.

Live Chat Start a chat session from any page on rebate99. Available for account queries, terms clarifications, and wallet verification questions.
Email Support Send your query with your account reference and the relevant transaction date. We respond to terms-related emails as a priority queue.
Account Help Page Log in and head to the Help section to raise a formal terms dispute or request a review of a suspended account or held withdrawal.
HOW WE OPERATE

How rebate99 Applies These Terms in Practice

These terms are not a formality — they are the operating rules we apply every day to accounts, wallets, and rebate calculations. Here is how each area works in practice.

Wallet Verification When you withdraw, we check that your bKash, Nagad, or Rocket number matches your account registration. Mismatches pause the withdrawal until you confirm identity through the account settings page.
Account Security Your login credentials are yours alone. We will never ask for your PIN or mobile wallet password. If you suspect unauthorised access, change your password and contact support from a secure device straight away.
Term Amendments When these terms change, a notification appears in your account dashboard. The updated version takes effect from the date shown in that notice, not from when you next log in.
Dispute Handling Raise a formal dispute through the account Help section with your transaction ID. We review terms-related disputes against the version of the terms that was current at the time of the transaction.

Common Questions About These Terms

These are the questions we get most often about account terms, wallet rules, and what happens when something does not go as expected.

The core rules are the same for all three. The wallet name must match your account name, and deposits are processed under the rebate conditions active at the time of the transaction.

Contact support immediately and explain the situation. Duplicate accounts found without prior contact may be suspended. We handle genuine mistakes differently from deliberate attempts to hold multiple accounts.

No. We notify you through your account before any change takes effect. The notification will show the date the new version applies so you have time to review it before continuing to use the platform.

Log in, go to account settings, and update your wallet details to match your registered name. Then contact support with your transaction ID. Verification usually resolves the hold without cancelling the withdrawal.

Yes. By creating and using an account, you confirm that access to the platform is permitted under the laws of your region. Eligibility is your responsibility — we do not make that assessment on your behalf.

Use the Help section inside your account and include your transaction ID and the specific term you believe was applied incorrectly. We review disputes against the terms version current at the time of the event.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.